Privacy Policy

The Stop respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, communicate with us by text message, interact with our AI assistant, AI Alan, or otherwise contact The Stop online.

By using our website or communicating with us through these services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with The Stop, we may collect:

• Contact information, such as your name, phone number, email address, or other information you choose to provide.
• Messages and conversations you send to us by text message or through AI Alan.
• Technical information, such as your IP address, browser type, device type, operating system, referring website, and pages viewed.
• Website usage information, such as how visitors navigate and interact with our website.
• Other information you voluntarily provide when asking a question, making an inquiry, or communicating with The Stop.

We do not ask you to provide sensitive personal information through our website or AI Alan.

AI Alan

Our website may include AI Alan, an AI-powered assistant designed to answer questions about The Stop, including karaoke, hours, events, location information, and other general questions.

When you communicate with AI Alan, the information you enter may be processed by technology providers that help us operate the service. Conversations may be stored or reviewed for purposes such as responding to your request, improving customer service, maintaining security, and improving the performance of the assistant.

Please do not submit confidential, financial, medical, or other sensitive personal information through AI Alan.

AI Alan may occasionally make a mistake. Information provided by the assistant should not be considered a guarantee regarding events, availability, policies, pricing, or other information that may change.

Text Messages

You may choose to contact The Stop by text message at +1 (316) 368-2317.

When you send us a text message, we may collect your phone number, message content, and related communication information so that we can respond to your request and continue the conversation.

Sending us a text message does not automatically enroll you in promotional or recurring marketing messages.

If you separately choose to receive promotional text messages from The Stop, you may opt out at any time by replying STOP. Message and data rates may apply.

How We Use Information

We may use information we collect to:

• Answer questions and respond to inquiries.
• Provide information about The Stop, karaoke, events, hours, and other services.
• Communicate with you by text, email, or other methods you choose.
• Operate and improve AI Alan.
• Maintain and improve our website.
• Understand how visitors use our website.
• Protect the security and integrity of our website and technology.
• Detect or prevent spam, fraud, abuse, or other unauthorized activity.
• Comply with legal obligations.

Cookies and Website Analytics

Our website may use cookies and similar technologies to help the website function properly and understand how visitors use it.

These technologies may collect information such as your device type, browser, IP address, pages visited, time spent on the website, and referring source.

We may also use third-party services for website hosting, analytics, maps, social media features, or similar functionality. These providers may use cookies or other technologies according to their own privacy policies.

You can control or disable many cookies through your browser settings. Disabling cookies may affect some website features.

How We Share Information

The Stop does not sell your personal information.

We may share information with trusted companies that provide services necessary to operate our website and communications, including providers of:

• Website hosting and technology
• AI and chatbot services
• SMS and communication services
• Website analytics
• Security and fraud prevention
• Business and technical support

These providers may process information on our behalf to perform the services we request.

We may also disclose information when reasonably necessary to comply with applicable law, respond to a legal request, protect our rights or property, investigate fraud or security concerns, or protect the safety of The Stop, our guests, or others.

Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, maps, or other external services.

The Stop does not control the privacy practices of these third parties. When you leave our website or interact with a third-party service, that provider's privacy policy applies.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing customer service, maintaining business records, resolving disputes, preventing abuse, and complying with legal requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information under our control.

However, no website, electronic communication, text message, or online storage system can be guaranteed to be completely secure.

Your Privacy Choices

You may contact us if you would like to:

• Ask what personal information we have about you.
• Request correction of inaccurate information.
• Request deletion of information when reasonably applicable.
• Ask questions about how your information is used.
• Opt out of promotional communications.

Certain information may need to be retained when required for legal, security, recordkeeping, or legitimate business purposes.

Additional privacy rights may apply depending on where you live.

Children's Privacy

The Stop's website and online services are intended for a general audience and are not directed to children under 13 years of age.

We do not knowingly collect personal information online from children under 13. If we learn that personal information from a child under 13 has been collected improperly, we will take reasonable steps to delete it.

Age requirements for entering or participating in activities at The Stop are separate from this Privacy Policy and are governed by our venue policies and applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, technology, business practices, or applicable requirements.

When we make changes, we will update the Effective Date displayed at the top of this policy.

Contact The Stop

If you have questions about this Privacy Policy or how we handle your information, you can contact us by text: